At Sewing Inspo, we want you to love your purchase. If you’re not completely satisfied, we’re here to help make things right with a straightforward return and refund process.
Returns
- You have 30 days from the date you receive your item to request a return.
- Items must be unused, in their original condition, with all tags, packaging, and accessories included.
- Sale items or custom-made products cannot be returned unless they are damaged or defective.
How to Return an Item
- Get in Touch: Email us at sewing.stretch@gmail.com or call +1 929-267-6855 to let us know you’d like to return an item. Be sure to include your order number and the reason for your return.
- Send It Back: Carefully pack your item and ship it to:
Sewing Inspo Returns
1769 Park Ave, 1FL
Bridgeport, CT, United States
(Note: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.) - Review & Refund: Once we receive your return, we’ll inspect it and process your refund if it meets our return criteria.
Refunds
- Approved refunds are processed within 7-10 business days after we receive the returned item.
- Refunds are issued to the original payment method.
- Please note that shipping fees are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
If you need a different size or a replacement for a defective item, we’re happy to help. Just contact us to arrange an exchange.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving it. Include photos of the issue to help us resolve it quickly.
Need Help?
We’re here to assist with any questions about returns or refunds. You can reach us at:
- Email: sewing.stretch@gmail.com
- Phone: +1 929-267-6855
Your satisfaction means a lot to us, and we’ll do our best to ensure a smooth and positive experience!
